Where is your store located & what are your hours?

PlumEasy Patterns is located in Northern Idaho. However, we are an online-only store. Our building is not open to the public. You can shop our website 24 hours a day, 7 days a week! If you would like to contact us by phone, we are available at (208) 930-0785 from 8am to 5pm PST Monday through Friday.

How can I create a PlumEasy Patterns Wholesale account?

Look at the top right corner of your browser page near the shopping cart icon. Click the link that says 'Sign In.' On the right half of the login page there is an option to create a new customer account,

I have a question about my order. How can I contact you?

You may call us at (208) 930-0785 Monday through Friday, 8 am to 5 pm PST, or email us at support@plumeasypatterns.com.

I have a question about your products. How can I contact you?

You may call us at (208) 930-0785 Monday through Friday, 8 am to 5 pm PST, or email us at support@plumeasypatterns.com.

What shipping carrier do you use?

We use the United States Postal Service (USPS) for most of our shipments. We will occasionally choose United Parcel Service (UPS) or FedEx for very large shipments. If you prefer UPS or FedEx, please call, email, or leave a note with your order. Shipping with one of these alternate methods may result in additional shipping charges.  For international shipments, we use UPS Mail Innovations.  

How long will it take for my order to arrive?

We are able to fill and ship the majority of online orders within 3-5 business days after we receive them. If you are a U.S. customer, your order will likely arrive within 5-8 business days of shipment.

For our international customers, orders may take 4-8 weeks to arrive, depending on how quickly your order is recieved and processed by your country's customs. We cannot report an international shipment as "lost" to the postal service until 8 weeks have elapsed. This is not our policy, but the policy of the USPS.